Hello Kontakt users (on Win),
I’d like you to test something on your computers. First, you need to find where actually Kontakt is installed on your computer.
I just found that I have 3 different versions installed and each is in a different location.
So please open a File Explorer window, navigate to C:\Program Files and then at the right top put into the search box the string Kontakt 5.dll (or just Kontakt.dll for version 6)
It takes a while but eventually show you a list of Kontakt DLLs, also for Kontak 5 16out.dll and Kontak 5 8out.dll. Anyway, important is the path to it.
Then please open a Command Prompt window. To open that, right click on the Windows icon on the left of your taskbar and from the pop-up menu choose Run.
Then type in ‘cmd’ and return, a Command Prompt window shall open.
In that window do type
cd “C:\Program Files\Steinberg\Dorico3\VSTAudioEngine\Components”
and then
vst2xscanner -p “C:\Program Files<full path to Kontakt dll>”
In the above replace with that what you have found in the search in File Explorer before.
To give an example, this is what I would type in my case:
vst2xscanner -p “C:\Program Files\Native Instruments\VSTPlugins 64 bit\Kontakt 5.dll”
Now, once you press the return/enter key, what does get output to the Command Prompt window?
In my case - and that is the good case - it puts out:
C:\Program Files\Native Instruments\VSTPlugins 64 bit\Kontakt 5.dllInstrument5653544E694F356B6F6E74616B7420355653454E694F356B6F6E74616B742035Kontakt 5Native Instruments GmbHVST 2.45.7.3.00005903
But since you complain that Kontakt does not get listed in Dorico, I expect that actually nothing comes out with you.
If nothing gets put out on your computer, then please type in the following command:
echo %ERRORLEVEL%
As response just a number gets displayed. With me, because everything is fine, it is simply 0.
But in an error case it may be any other number.
Now, I want you to report me that number that turns up there with you.
Thank you very much for your collaboration.