Dorico 4.020 update stuck on "updating elicenser control (42MB)"

Dorico
1

During the update process I also got the following error:
java.lang.NullPointerException
at javafx.scene.Scene$ScenePeerListener.scrollEvent(Scene.java:2559)
at com.sun.javafx.tk.quantum.GlassViewEventHandler.lambda$null$16(GlassViewEventHandler.java:957)
at java.security.AccessController.doPrivileged(Native Method)
at com.sun.javafx.tk.quantum.GlassViewEventHandler.lambda$handleScrollGestureEvent$17(GlassViewEventHandler.java:926)
at com.sun.javafx.tk.quantum.QuantumToolkit.runWithoutRenderLock(QuantumToolkit.java:411)
at com.sun.javafx.tk.quantum.GlassViewEventHandler.handleScrollGestureEvent(GlassViewEventHandler.java:925)
at com.sun.glass.ui.View.handleScrollGestureEvent(View.java:597)
at com.sun.glass.ui.View.notifyScrollGestureEvent(View.java:1064)
at com.sun.glass.ui.GestureSupport.handleScrollingEnd(GestureSupport.java:140)
at com.sun.glass.ui.mac.MacGestureSupport.gestureFinished(MacGestureSupport.java:145)

I’m on mac mojave (latest). Restarting the computer didn’t help.

2

Ok. Appears to be working now. Was stuck for about 15mins.

3

This looks like a problem with Steinberg Download Assistant itself. To get you going with Dorico 4.0.20 right away, you can download the application installer from our web site instead: