Dorico 4.3 crashes when editing/deleting chord symbols

Dorico
1

Each time I delete or change a chord symbol Dorico crashes. I am using version 4.3 with macOS Catalina (version 10.15.7)

2

Can you please do Help > Create Diagnostic Report and attach the resulting zip file here?

3

Pardon my tardy reply. I do so appreciate your alacrity, @dspreadbury

I no longer have this issue. I don’t know why it was crashing that day, but the following day I was able to edit and delete chord symbols without crashing.

4

It would still be very interesting to see those crash dumps, if you care to upload your diagnostics.

5

Dorico Diagnostics.zip (476.8 KB)

6

Thanks for the diagnostics. Unfortunately there are no crash logs contained within, so at the moment I can’t investigate further. Please let me know if the problem recurs.

7

I have kind of two similar issues with Dorico 4.3.20 on macOS Monterey (I’ve tried on M1 Pro (attached diagnostics) and on Intel I7, both issues on both machines):
Dorico is crashing when entering a chord symbol.
It doesn’t happen every time, but once in a while.
I got it to crash when moving along a few bars, then move back with the left arrow and then entering the symbol. As soon as I press “Space” it crashes.
I attached the Diagnostics named “Dorico Diagnostics_Chord Symbols.zip”.

Another very similar problem happens, when I’m in another project with existing chord symbols and want to set the guitar to use chord diagrams.
As soon as I select what Diagrams I’d like to have in Setup Mode it crashes.
This happens every time.
Diagnostics for that are attached as “Dorico Diagnostics_Chord Diagrams.zip”.

Any tips how to solve that appreciated! My current workarounds are quite time consuming…

Dorico Diagnostics_Chord Symbols.zip (1.2 MB)
Dorico Diagnostics_Chord Diagrams.zip (1.5 MB)

8

Welcome to the forum, @daschieber. I’m sorry you’ve been experiencing this crash. I believe we have a fix for this specific issue in our development builds and we expect it to be fixed in the next update.

9

Hello
Dorico 4.3 crashes when the generate from the chord symbols chooses Use existing rhythm…
Dorico diagnostic is too big here

Thanks in advance
Sigitas