P.S. the VST Audio engine process seems to have appeared but then disappeared again in activity monitor. Did I fail to install necessary items?
Download assistant shows me this:
And of course did a reinstall and several reboots.
P.S. the VST Audio engine process seems to have appeared but then disappeared again in activity monitor. Did I fail to install necessary items?
Download assistant shows me this:
And of course did a reinstall and several reboots.
Same here: it stops at "“launched Audio engine” message
Quit any Dorico, VST Audio Engine and Steinberg License Engine processes that are running in Activity Monitor. Then run Steinberg Activation Manager: does it show the expected Dorico Pro 4 license, and is it activated?
I rebooted, opened safari to type this, opened activity monitor to monitor program activities.
Then I opened activation manager, which shows me a valid license.
I then started Dorico, which now was hanging at another point, initializing playback controller:
Still no succes starting it up. I will retry.
I will have to add, that the first time I tried to start Dorico 4 up, I refused to update the eLicenser-activation, and it showed the activation in the Activation Manager as pending. I was able to resolve that, obviously, and I believe the issue was caused by my misbehaviour, but it’s still not successfully running.
Please zip up the Dorico 4 folder from /Users/your-username/Library/Application Support/Steinberg/ (Mac) or %APPDATA%\Steinberg (Windows) and attach it here, and we’ll see if we can figure out what might be going wrong.
Dorico 4.zip (46.6 KB)
Sure thing, thanks!
P.S. Another try ended up in the same “launched Audio Engine”, but this time no audio engine appeared in the activity monitor.
EDIT:
And again, huge congratulations to this update. 18 months have been very long, but this is huge. I immensely appreciate you taking time for workflow improvements, their importance is often dismissed.
I am sure we will be able to figure this issue out, until then again: 1000 congratulations to the team!
Where do I find this folder?
And actually also please the folder Activation Manager from /Users/your-username/Library/Application Support/Steinberg too.
Dorico 4 AudioEngine.zip (16.7 KB)
Activation Manager.zip (38.2 KB)
Thanks, my ignorance hopefully shows how great Dorico has worked for me since version 2!
Hm, from the audio engine logs it looks like the audio engine does not start at all. I need to think about and will come back soon.
take your time. I will be off for work for the rest of the day. Thanks for your help and hopefully a rewarding rest of your release day!
Could you please open a Terminal window (/Applications/Utilities/Terminal.app) and then copy and past the following command:
/Applications/Dorico\ 4.app/Contents/Applications/VSTAudioEngine5.app/Contents/MacOS/VSTAudioEngine5
A splash screen should appear for a few seconds, disappear and then the VSTAudioEngine process stay as a background process. Does that do with you, or does it simply stop?
Could you also please have a look in the Console.app for crash logs of the audio engine?
Thanks
Yes, you can also look in /Users/your-username/Library/Logs/DiagnosticReports for any .crash files from either Dorico or the VST Audio Engine. If you find some from today, please zip them up and attach them here.
Ulf
Because I’m with the same issue, I copied/pasted the command and this is the displayed error in the console
The default interactive shell is now zsh.
To update your account to use zsh, please run `chsh -s /bin/zsh`.
For more details, please visit https://support.apple.com/kb/HT208050.
pc-1:~ tharos$ /Applications/Dorico\ 4.app/Contents/Applications/VSTAudioEngine5.app/Contents/MacOS/VSTAudioEngine5
2022-01-12 14:45:28.350 VSTAudioEngine5[808:12522] *** Terminating app due to uncaught exception 'NSImageCacheException', reason: 'Cannot lock focus on image <NSImage 0x7fda07549ef0 Size={0, 0} RepProvider=(null)>, because it is size zero.'
*** First throw call stack:
(
0 CoreFoundation 0x00007fff206781db __exceptionPreprocess + 242
1 libobjc.A.dylib 0x00007fff203b1d92 objc_exception_throw + 48
2 CoreFoundation 0x00007fff2067803f +[NSException raise:format:] + 189
3 AppKit 0x00007fff22f6af3f -[NSImage _lockFocusOnRepresentation:rect:context:hints:flipped:] + 257
4 AppKit 0x00007fff22f6ae2f __51-[NSImage lockFocusWithRect:context:hints:flipped:]_block_invoke + 66
5 AppKit 0x00007fff22f4bf39 -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 129
6 AppKit 0x00007fff22f6ade3 -[NSImage lockFocusWithRect:context:hints:flipped:] + 141
7 AppKit 0x00007fff22ff29c7 -[NSImage lockFocusFlipped:] + 111
8 HALion Sonic SE 0x00000001236528f1 GetPluginFactoryEx + 14009137
9 HALion Sonic SE 0x0000000123663ade GetPluginFactoryEx + 14079262
10 HALion Sonic SE 0x0000000123663d75 GetPluginFactoryEx + 14079925
11 HALion Sonic SE 0x000000012345b564 GetPluginFactoryEx + 11947940
12 HALion Sonic SE 0x00000001234bc1e4 GetPluginFactoryEx + 12344356
13 HALion Sonic SE 0x00000001234c4b3b GetPluginFactoryEx + 12379515
14 HALion Sonic SE 0x00000001234d9423 GetPluginFactoryEx + 12463715
15 HALion Sonic SE 0x000000012240afd8 HALion Sonic SE + 5390296
16 HALion Sonic SE 0x00000001228391f3 GetPluginFactory + 12467
17 HALion Sonic SE 0x0000000122fcaead GetPluginFactoryEx + 7162093
18 HALion Sonic SE 0x000000012283922c GetPluginFactory + 12524
19 HALion Sonic SE 0x0000000122fcaa57 GetPluginFactoryEx + 7160983
20 HALion Sonic SE 0x00000001228378c5 GetPluginFactory + 6021
21 HALion Sonic SE 0x000000012374abbc bundleEntry + 172
22 VSTAudioEngine5 0x000000010784993e VSTAudioEngine5 + 6936894
23 VSTAudioEngine5 0x000000010784a04c VSTAudioEngine5 + 6938700
24 VSTAudioEngine5 0x000000010783d1a2 VSTAudioEngine5 + 6885794
25 VSTAudioEngine5 0x0000000107848360 VSTAudioEngine5 + 6931296
26 VSTAudioEngine5 0x000000010784885e VSTAudioEngine5 + 6932574
27 VSTAudioEngine5 0x000000010783bcbe VSTAudioEngine5 + 6880446
28 VSTAudioEngine5 0x00000001076ee932 VSTAudioEngine5 + 5515570
29 VSTAudioEngine5 0x0000000107b2a480 VSTAudioEngine5 + 9954432
30 VSTAudioEngine5 0x0000000107b2a5ce VSTAudioEngine5 + 9954766
31 VSTAudioEngine5 0x00000001076f5a4a VSTAudioEngine5 + 5544522
32 VSTAudioEngine5 0x000000010770652b VSTAudioEngine5 + 5612843
33 libdyld.dylib 0x00007fff20521f3d start + 1
34 ??? 0x0000000000000001 0x0 + 1
)
libc++abi: terminating with uncaught exception of type NSException
Abort trap: 6
edit: HALion Sonic SE is not installed yet
But you still have an old HALion Sonic SE around then, or not?
Please install the new one or get rid of the old one and try again
Audioengine Crash Logs 20220112.zip (170.7 KB)
7 Crash logs from today, all VST Engine, none Dorico.
I am quite sure I have no HALion installed, as I only use Noteperformer (successfully with Dorico 3.5 still).
My Hard drive is chronically overfilled.