Dorico 5 Elements - no sound on certain instruments

Hi,

I’ve been using Dorico 5 Elements in my classes, and in a few scores/projects seemingly random instruments will stop making sound. The other instruments will work fine.

I checked the mute button in the mixer, and the sound settings seem normal - but I can’t get back sound for that particular instrument channel in the score.

I didn’t have this issue when using Sibelius, so I’m at a loss here what happened. It could be some kind of functionality was enabled by an accidental keystroke, or maybe it’s a bug?

Any help would be greatly appreciated, thanks!

(Mac or PC, latest version of Dorico 5 Elements, standard Dorico sound installation)

Can you post one of the Dorico projects that is giving you difficulty? Otherwise we are just guessing what might be wrong.