Hi I am running Dorico on a Mac with Sonoma 14.4.1 - When I first bough Dorico it was able to boot up fine. Now it hangs and crashes, even after reinstalling all of the components and restarting the Mac. I also run Logic Pro X with a UA Apollo X4 interface on the machine, and have a number of third party plug ins from Roland, Eventide, Korg, Spectrasonics and others.
Dorico Diagnostics.zip (3.5 MB)
Hi @Ed_Maguire , welcome to the forum and sorry to hear about your trouble.
I will download your diagnostics and come back to you as soon as possible.
Thanks for your patience
Very strange, there are no crash files but the log files suddenly break off as if a crash happened. And it happens while scanning for the plug-ins.
Please do the following to check if my assumption is correct:
- Navigate in Finder to MacintoshHD/Library/Audio/Plug-ins
- Rename the folder VST to _VST and VST3 to _VST3 (just temporarily)
- Start Dorico again and see how it behaves then
Hi it started up this time but I got a message to reinstall the HAL and Groove SE packages
So then one of the plug-ins is the troublemaker. Did you recently install new plug-ins?
And of course Dorico now complains, because by renaming those folders we were hiding all plugs from Dorico, so it can’t find any and therefore complains about it.
In order to find the troublemaker follow this strategy:
- Rename back the _VST folder to just VST and start up Dorico.
- If it goes well, it must be one of the VST3 plugs
- If not, then one of the VST2 plugs is foul
- Either way, you continue with the half/half strategie by
- taking out half of the plug-ins from the suspect folder and restart Dorico again
- Depending on the start-up success you then have another suspect group which you divide by half again.
So you see, by always dividing the plug-ins into smaller groups, you will relatively quickly find the troublemaker. Let me know if you are unsure or did not understand my explanations.