“Hello, I am experiencing an issue installing Dorico 5 on a workstation that is part of a domain. I have checked your forum and found several similar topics, but despite following your recommendations, I still cannot install the Steinberg Library Manager. The installation works fine with an administrator account, but fails with a standard user account. For security reasons, I cannot allow an agent to have local administrator rights, so I would greatly appreciate your assistance.”
Welcome to the forum @jsledz .
I don’t know, but does every user actually need to use the Library Manager. The purpose of the Library Manager is to install new sound libraries and second to move them around if need be. In your environment I can imagine that really only the Admin needs to run Library Manager. So the Admin installs everything for all others users and makes files readable for every user.
Let me know if this helps you, or explain in more detail what you want to achieve.
Thanks
“I am not in the music field. Does the person who uses the Dorico software need to open the Library Manager in order to work on the score?”
No, for working with Dorico users don’t need the Library Manager at all. It’s just for installing of sound libraries and moving libraries around, but that is usually only a one time and mostly only at start-up time routine.
So as long as you make as administrator everything below C:/ProgramData/Steinberg/Content readable for any user, they should be fine.
“Alright, I will look into that. I also have another issue: I have scores created by the person, and when I open the project—no matter which one—I don’t get any sound output.”
“When I launch the software without administrator rights, I get a message saying that some modules are missing and need to be installed, which prevents the playback of a music score.”
However, when I am logged in as an administrator, the software starts without asking to install anything, and the playback of the music score works correctly."
Did you install the software as Administrator?
In that case the standard user does not have enough permissions for accessing the files. You should install the packages as a standard user, that is member of the Admin group, so that the user is able to access all components.
But you don’t need to reinstall the sound libraries, you just need to correct the file access rights to the files. Quoting here myself from a different thread:
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It seems to be working, but I’m now facing an issue with the license verification. I can’t reach the server even though I’m on an open connection. I don’t see where the problem is, and yet I’m able to download using the download manager.
What kind of error does the license check show?
The problem is an outdated security certificate. Scroll up all the way to the beginning of this thread and there at the top you find instructions what you need to do.