Dorico crashes when going to the print page... every time

Dorico
1

I use Dorico on both my laptop (Mac) and a Mac Studio.

This happens every time I try to open a file created in any old version of Dorico. On both Macs.

When I create a new file in this version, it seems to work OK.

I´ve opened about 30 old files and this happens 95% of the time.

When I restart Dorico everything is OK and I can go to the print page of the document. But when I open another old file the same thing happens (it crashes).

And since the same things happen on both computers the chances are that this is a Dorico problem. I´ve had no problems with older versions of the program.

Regards,

Per Amundsen

2

What’s your printer? There have been a few reports of problems connecting to some network printers; and there are some threads about it.

3

First of all. I never print, I export PDF´s.

But I might have found what is wrong:

It is a font problem, I think. In previous versions of Dorico, if the Missing Fonts window comes up when you open a file, in earlier versions you could just hit Enter and Dorico found replacement fonts. Not anymore! Even if Dorico states that it will replace the font it doesn’t. So when I simply showed Dorice which fonts I wanted to replace the missing fonts with, everything seems to work. So this is a bug that are new to ver 6.0.20 and somebody needs to correct that.

But everything seems to work now. By the way, the missing fonts in my systems (both machines) are Petaluma Script Italic and Bold.

4

There is no Pentaluma italic or Pentaluma bold. Some OS’s may simulate them, but there are no supporting font files for them; that’s why the program balks.

5

You’ll need to create a Diagnostic Report from the Help menu after a crash, and upload it here for the team to have a look at.

Dorico shouldn’t crash under any circumstances, but there has been a change so that non-existent font styles are not permitted. As said, there is no Italic nor Bold style of Petaluma Script.