Dorico Customer Service

Hi there, I’ve just made the jump from Sibelius over to Dorico and am enjoying the change, the learning curve is made much easier by checking this forum!

Due to a website error, I ended up accidentally purchasing two copies of Dorico. I’ve tried getting in contact with the customer service via the emails listed, but haven’t seen a response yet. Does anyone have a direct contact to that team at all?

Thank you!

Welcome to the forum @lachlanrobertbell!

I’m sure one of the Dorico team here will do their best to help.

Welcome to the forum, Lachlan. Please send me an email at d dot spreadbury at steinberg dot de, forwarding along the purchase receipt for the incorrect purchase, and I’ll ask my colleagues to help you.


Thank you!