Dorico does not support my sound card

I’m using UR24C on Dorico 3.5 Mac version. It does not play sound and there’s no UR24C option in device setup - asio driver. What can I do?

Do you get sound through your UR via other applications?
What options do you get in the Device Setup dialog?
Normally UR24C is fully supported and shall turn up there.
Do you have the driver for it installed?
Please do ‘Help > Create Diagnostics Report’ and attach the corresponding zip file here. Thanks