Upgraded to Cubase 14 today, and now when I boot up Dorico, all the music fonts are missing except for Bravura, November 2nd and Petaluma. I’ve reinstalled Dorico, but the fonts are still not there. I even downloaded Sebastian (my default music font) from GitHub and installed it in my FontBook but it doesn’t show up in Dorico. The Time Machine back up does not seem to include FontBook either, which is really strange.
Any ideas?
I can see all the Finale fonts in FontBook for example, and Sebastian seems to load up as the font for my score, but it doesn’t appear in the list in Dorico and neither do the other Finale fonts. Do I need to rebuild the cache or trash a preference maybe?…Haven’t found an answer on the web yet that worked.
Could you tell us what directories appear in /Library/Application Support/SMuFL/Fonts/? It sounds like the SMuFL metadata for the various music fonts could have somehow been overwritten by the Cubase installer, though I’m not sure why that would have happened.
The simplest fix ought to be to run a Dorico installer, so it’s not clear to me why that hasn’t worked for you. It might be worth rebooting too (if you haven’t already), as it’s possible for macOS (or Windows for that matter) to run into problems with font cacheing.
I just experienced the same problem: after installing my upgrade to Cubase 14 ALL music fonts except Petaluma and Bravura have disappeared. Slight panic setting in…(tried the re-booting. Same problem.)
In /Library/Application Support/SMuFL/Fonts/ I have Bravura and Petaluma.
Please download and re-run the Dorico 5.1.60 application installer, which you can download via Steinberg Download Assistant, and that should put everything back.
…also Dorico 5 acting weird, not responding at all, key commands are gone as well.
Thanks! I´ll try that.
Re-installed Dorico. Still the same situation. On opening a project I get the message that some music fonts used in the project are not installed on the computer…
…and worst of all: Dorico freezes. No reaction. Can´t input notes, can´t edit anything.
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I hope they find a solution soon… sorry pee you guys!
Was Cubase running when you did the re-install? Or when you tried to run Dorico? Whether you can run Cubase and Dorico at the same time will depend on your audio/midi drivers, so it may not be possible. It’s probably a good idea to quit Cubase before running the Dorico installer too.
…as far as I remember, Cubase was not running. But I can try again and make sure, it´s not open.
Re-installed Dorico with Cubase not running. Same problems still. Fonts are gone and Dorico is freezing/reacting immensely slow. I am on a MacBook Pro with M1 Max and MacOS Sonoma 14.6.1
Shall I uninstall Cubase 14? Could that help?
Probably the easiest thing is just to restore the fonts and the SMuFL definitions from your Time Machine backup.
Create a diagnostic report from the Help menu, and upload it here, for the team to figure out what’s causing the freezing.
reading “time machine” I imagine that this problem concerns the MAC world. Has anyone updated to Cubase 14 on Windows and found the same anomalies in Doric?
I have updated to Cubase 14 on Windows, but I don’t have the problem with missing fonts. They are all there where they belong.
Thank you!
We are on the tail of this problem. We did some internal reorganisation of components to make it such that Cubase and Dorico could both install our first-party fonts (Academico, Bravura, Petaluma) from the same source, but we missed a required step that needed to be replicated for Dorico 5 builds. We will be able to fix this properly in the next Dorico 5 update, but in the meantime, we are working on a separate installer that Dorico 5 users will be able to run after installing Cubase 14 that will take care of this.
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Thanks, Daniel. Just an update from my original post: Fortunately Dorico is running without problems - I had already tried reinstalling it and restarting my Mac, but it seems that you are on top of this issue, so thank you. Like @Mi_Bra I am also on Mac OS Sonoma 14.6.1
@benwiggy I am little confused as to where all these fonts live. In my USER library/Fonts I have a few that I have installed separately. In my MAIN Library/Fonts it appears that I have all the Dorico fonts. In the Application Font Book, I have everything…BUT, FontBook does not appear in my TM backups which seems very strange…If I highlight FontBook in the App list and go to ‘Browse Time Machine Backups’ it disappears…I wonder if the same things happens to others? I’m going to have to start doing a Superduper backup again because I’m not happy that some things are not included in TM. Even my main cloud backup service: Backblaze, does not backup applications, so I can’t replace FontBook from anywhere right now.