Dorico not opening after closing without opening hub

Dorico
1

I just closed this file and the hub window did not pop up. I am now unable to open the app. It merely highlights and bounces then nothing happens. Reboot would probably work but I’d like to know what caused it.
Please tell me if you need more details/information.
Windows 11, Dorico Elements 5.1.50 w/ NP4 Trial

2

I use Dorico Pro 5.1 but when I open in Elements I can’t reproduce.

I know you wrote it but I just want to confirm that you can’t open the app at all now? Even after a restart?

3

Updated the OP (got interrupted hahaha)
I’ll try again later today.

4

Next time it happens you should save and attach a Diagnostics Report.

1 Like
5

I am unable to create one because it doesn’t open.

6

It’s fixed now.

1 Like
7

Update: I have had this problem twice since, with the same system. Rebooting helped both times.

8

Someone from the team will need to advise you on what to do now.

Again, you should try and upload a Disgnostics Report as soon as you reopen Dorico after this issue.

1 Like
9

Ah, so that’s what I’m supposed to do. Thank you.