Dorico Pro 5 Halion 7 Flux & Groove Agent Problems

For some reason I can’t select any of the Flux choices. All have red circle with white line through it. I’ve reinstalled twice as per tech support direction, but still can’t get anything to work for Flux. And Steinberg confirmed that Flux IS part of the Dorico Pro 5 package.
In Halion 7 standalone version, Flux has the same issue.


It’s also telling me it can’t find the license for it, yet no access code shows up anywhere on the website or in Download Assistant.

Help?

See here for a thread on this topic.