I recently had issues with my elisencer where I couldn’t load Dorico because of it. I was able to fix it by installing the new elisencer but since downloading it, it takes forever for Dorico to open. I timed it today and from the time I clicked on it to open to the time it finally opened was over seven minutes. I did not have this issue before downloading the new elisencer.
That is really unusual and takes way too long. Do you just start Dorico just by itselft, or do you double click on a project, in order to launch Dorico plus loading the project in one go?
Once you have Dorico running, please choose from the menu ‘Help > Create Diagnostics Report’. That creates silently a zip file on your desktop, please attach it here, so we can have a look at the logs. Thanks
I start dorico by itself
Dorico Diagnostics.zip (282 KB)
I can see the problem - your printer driver is taking a few minutes to respond:
2020-04-03 09:21:37.750 : Got information for printer: USM Laptop Color
2020-04-03 09:25:08.398 : Got information for printer: USM Laptop
2020-04-03 09:28:17.958 : Got information for printer: OneNote
Normally querying the printer driver should only take something like 100ms, but here the USM Laptop and USM Laptop Color drivers are taking 3.5 minutes. I would suggest updating the driver.
Thanks, that fixed it!