Dorico upgrade from 5 to 6... Did it lose all of the Halion instruments?

Apologies if this is the wrong place, but… I cross-graded from Finale during the big discount period a year or so ago, but am still a beginner with Dorico. Haven’t yet used Dorico much, but am preparing to dive in. Recently I upgraded from version 5 to 6. Now it seems like when I was using 5 some months ago, the Halion VST had lots of built-in instruments. After installing version 6, it appears there are NO “instruments” at all, except the Garritan libraries that I have. I.e., bringing up the Halion standalone, and Dorico, no instruments show up. Am I missing something? Did I do something wrong during the upgrade from 5 to 6? Should I uninstall everything and try it again?

Unless one goes from Dorico Pro to Dorico Elements, one should end up with at least as many instruments as one had before.

Presumably you realize that Dorico 5-to-6 was a paid upgrade, and you have activated your copy of Dorico 6 using the Steinberg Activation Manager (SAM).

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Thanks for the initial reply! Yes indeed. I paid for the upgrade (Dorico Pro 5 to Dorico Pro 6), downloaded/installed and then activated, etc. Yesterday I also went into the Steinberg downloader app and re-installed the Halion package and some other packages, but no luck. All I see are the Garritan libraries that I’ve owned for years. I do see the Halion VST program itself, but it has no sounds associated with it.

If you run Steinberg Library Manager does it tell you where different sound libraries are installed (click the details button for each)?

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Thanks. What I see in the Lib Manager is on the right hand side of the attached image. It does show apparently some sounds for HSO. The left hand side of the image shows “Preferences” in the Steinberg Hub. So… where is Halion? Or anything else? I don’t think I deleted anything, but all I see are the 2 Garritan libraries. (Last year I installed Dorico expression maps for GPO and JABB, based on something I read here in the forum.)

Thanks for any assistance.

So you appear to have the sounds installed, but are missing the playback templates.
I don’t know why.

You should probably upload your diagnostics (Help>Create Diagnostic Report)

This is a rare occasion when actually re-installing Dorico itself might help. The playback templates for the bundled libraries should be a part of Dorico.

Hi @rickiejrockett ,

could you consider having a remote screen sharing session with me? That way I could help you most quickest.

If that is fine with you, please tell me the time zone you are in and a convenient time for you, but at the same time taking into consideration that I’m in Central Europe (UTC+1).

And no pressure, if you don’t like or don’t want to, that’s also fine. I can help you here via posting in the forum as well, it will only take so much longer.

@Ulf Hello. Thanks for this reply. If you’re referring to a Zoom meeting or Google Meet, I can do that. Monday or Tuesday mornings may work for me this week. For example between 9 and noon. I’m guessing you’re probably in Germany or Switzerland. I am in the US Pacific time zone “UTC-8”, so a morning meeting for me would be afternoon for you.

You can reach me via [redacted] if you are able to schedule something, (or if you want to take the discussion off the forum).

Someone else responded above that maybe re-installing Dorico might fix this, but it may be more useful for you to have a look before I just re-install from scratch. So, I’ll wait for your reply and see, before trying a re-install.

Regards,

R.

Hi @rickiejrockett , I’ll continue via the e-mail address you stated.

Since Ulf has responded, you may want to edit your email address out of this message to limit spam, etc.

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@derrek LOL, thanks. At first I thought Ulf had responded via DM… I guess it’s public. Now redacted. Cheers.