I just wanted to flag up an issue I have been having recently with Dorico 4 Pro. Every now and then, when I’m working on a file, I find that the playback function is greyed out. If I double click anything at this stage then I find that Dorico crashes, so I have learnt to just save my file and quit in order to restart. The problem is that when I quit the file, it doesn’t go back to the Dorico home screen with recent projects as usual, but rather nothing happens. Resultantly I try to re-open Dorico but to no avail, unless I restart my Windows laptop. I have tried running the maintenance option on the eLicenser as suggested in previous posts, but when I do this it suggests that Dorico is still open, but I have no way of getting onto it.
I am going to try running the maintenance option on the eLicenser now whilst Dorico is definitely closed, which I suppose could help, but in the mean time, in case it remains an issue, I have put the diagnostics zip file here in case anyone can help me to work out what might be going on. It’s not an extremely urgent issue but the restarting is becoming a bit of a nuisance!
Many thanks for your help,
Dorico Diagnostics.zip (1.3 MB)