I purchased Elements 11 from an online store, got my package delivered with nothing but a piece of paper with the Download Access Code. I went through the whole shebang with the Download Assistant, couldn’t get it to work no matter what I did (different browsers, the clock sync trick, everything) so I thought, okay, maybe I can just manually download the software using the access code.
And… “This Download Access Code does not exist. - 404”. So any ideas?
I also made a request ticket about this but now I can’t access that, it just redirects to the front page after I log in. As if it’s been deleted. I honestly feel I’m being punished for spending money on your product, and I’d just love to get this out of the way at least.