Download access code not given

download access code was not provided for my free trial of dorico pro 5. have tried everything!

Welcome to the forum, @johnpablobrojas. You don’t need to enter the Download Access Code yourself manually: it will have been deposited directly into your Steinberg ID account. So you should go ahead and download and install Dorico Pro 5 via Steinberg Download Assistant, and when you run it up, you’ll be prompted to sign in with your Steinberg ID. Do that, and you should be up and running. Let me know if you have any problems doing this.

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