Just bought some update and new software. After clicking on 'download 'in the email it wants to install the latest Download Assistant, which is familiar behavior. What’s new to me is that you now have to log in with your Steinberg account and have to validate the *.exe. Not clear at first what I should do and I selected the installation file which it didn’t accept? But I found out it needs the installed *.exe. (Can you imagine new users having their first experience with Cubase or other software having to deal with this!!??)
Next it opens the ‘kind of’ familiar download screen we know of the Download Assistant. But wait…I bought the upgrade to VST Connect 5? But where is it? There’s no search function! So it’s browsing through the menu’s hoping to find it.
Next thing I noticed is the option to ‘Enter your download access code’ in the top left corner. So I got bold and entered my code there. Well, you might have guessed? It says “This is not a download code, would you like to activate your product?”. But I think you can guess the rest?
‘Something went wrong, please try again later’.
I noticed with the installation of DA it also upgrades the elicencer. And we all know it’s best to reboot after this? But no mention of this after DA finishes it’s installation.
There’s more, but sorry I’m done with this now.