Download Assistant Program Issue

The purpose of this email is
to request assistance in uploading a Groove Agent SE5 preset program called Modern Jazz Essentials. I purchased this program off the steinberg.net site and uploaded these presets. In the end, however, I could not find them in the Groove Agent program. I use Groove Agent with Cubase 10.5.

Note the following actions I took in an attempt to try to install these presets:

I purchased the Groove Agent SE5 preset program called Modern Jazz Essentials.

I first accessed the e-Licenser Control Center and performed file maintenance.

I then accessed the Steinberg Download Assistant and entered the Download Access Code that I received via email from Steinberg after I purchased the program.

The Download Assistant program indicated that the Modern Jazz Essentials presets were activated successfully.

I noted that the Modern Essentials presets do not show up under My Products on the Steinberg .

I also noted that the Modern Jazz Essentials presets can be seen on the Cubase Library Manager Program.

The problem is l cannot access these presets in the Groove Agent program. They don’t show up as a drum kit.

What do I need to do to access my Modern Jazz Essential presets?