Downloading Activated Cubase Artist from website

Sorry if this is a bit off-topic. Can’t find a subforum for general website issues.

I purchased Cubase Artist (physical box) and activated it to the dongle that shipped with it and then to my account. However my DVD drive is busted and I must download it from the “My Products” page, as referenced elsewhere on the Steinberg website. However now that I’m there, it looks like this:

I can’t seem to find the link to actually download it. Can anyone help?

Thanks in advance.

The download tab is supposed to show to the right of the eLicensers tab.

Maybe try running maintenance on the eLicenser Control Center then try logging out then logging back in to your MySteinberg?


I sent you a PM.

Kind regards,

thanks for sharing