Drag+Drop .wav/.mp3 file Distortion


My client sent me an .mp3 file that sounds fine when played in a normal media player, but distorts/clips heavily when I import it into an audio track in Cubase.

I’ve tried the following:
Converting the file to a .wav.
Changing the bitrate and bitdepth of my project and converting the file

I’ve attached a picture of the wave form in Cubase as well as the bitrate of my file.

Cubase Problem2.jpg


Is the sound distorted, or is just the waveform zoomed in?