Driver stopped working and cant install a anew one UR242

Cant install Yamaha ur242 driver or toolsHi, i can’t install Yamaha ur242 driver or tools. i had it on my computer but its not working now, i uninstalled the old driver and trying to install the new one but i always get this error, see attachment, it’s saying i have an issue and try again and again and i did few times.
i have win 10 the latest x64
WHAT could be the reason and how can i fix it please
ur 242.jpg

Any idea? maybe someone can help. steinberg just emailing twice already with no support:
Your support request has been received and we will respond as quickly as possible. Support requests are usually responded to within 24 - 48 hours, excluding weekends and observed holidays.

Your current e-mail issue is already in our support queue to be answered. However, you may wish to visit our online Knowledge Base and Forum. These are helpful resources with quick answers to common questions, available 24 hours a day, 7 days a week.