Tried to buy an upgrade yesterday, and again today, but failed on both occasions.
Will not accept my login details.
What is going on?
Tried to buy an upgrade yesterday, and again today, but failed on both occasions.
Will not accept my login details.
What is going on?
OK, I see the problam now:
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Please note that your MySteinberg log-in details do not apply here. The Steinberg Online Shop and MySteinberg are managed separately and therefore require different log-in accounts.
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So I want to buy an upgrade license. I don’t understand how this will work unless Steinberg’s licensing systems recognise i already have a license
!???
What do I do?
As I recall, the elicenser will only accept an upgrade activation code if you have a valid code in it to upgrade.
Paul
Thanks, but I’m staying with Elements, so that is not an issue for me.
@PlutoC: You buy the license in the The Steinberg Online Shop, then you get an activation code - directly in the shop and also in an email. You download the software you bought, activate the license in your e-Licenser software (either with a USB-key or a soft-key) and you’re good to go.
You have an elicencer, even if it’s a software one.
Paul
Thanks, guys, upgrade purchased and seemingly successfully activated via eLicenser.
Still don’t understand why there have to be all these different logins; Steinberg really aren’t making it easy for themselves!