I’m sorry if this is the wrong place, i’m just not a techy person and tried my best looking for this topic, but found nothing.
My e-licenser is not entirely broken, but a bit worn out and lately is not recognised unless i hold it up a little (which i can’t keep doing while recording and editing music of course). so i’d like to exchange it for a new one. do you know at all what i have to do in this case? I did register it on MySteinberg. Last time it took the e-Mail support months to answer, that’s why i’m posting it here. Surely someone must have been in a similar situation?
All help appreciated.