thanks for the help.
any advice on this?
after not using my Cubase artist system for a few months I started the set up process. after putting my eLicenser into the usb slot the little red light that usually appears on the little plastic device that I believe to be called the eLicense didn’t appear. now the software is telling me that there is no valid eLicenser installed. It’s preventing me from accessing the software. does this mean the eLicenser is broken and needs replaced? is there a solution to this problem?