Just putting my hand up to say: I got Symphonic Choirs. Have evidently the same problems as nearly everyone else. There is very little else available that does words – Vocaloid, which someone mentioned, is still an option for solo voices if you are very tolerant. My impression of EW products in general is that they seem to be somewhat heuristic in their approach; I find it hard to infer an intuitive solution to a given problem.
Hollywood Choirs was tempting to me only because I prefer to get the most recent version of things, where possible. In this case, though, the package seemed less inviting – I want my tenors to sound different from my baritones, for e.g.