Searched but couldn’t find.
Raised a support ticket, but wondered if anyone has had similar…
When performing Maintenance in the ELCC Steps 1-5 are OK, but Step 6 reports:
FAILED (Sending eLicenser Information)
with a pop-up:
“Unfortunately, the serial number of your Soft-eLicenser is not unique. Please contact your software vendor to solve this issue.”
Also when trying to register Cubase 7 I get an error:
“A problem occurred which prevented the information from being transmitted.
Error Code: 1003”
Internet access is available and anti-virus (AVG) is switched off.
New clean installation of Win7 Sp1.
Intel Core2 Quad Q9650 @ 3.00GHz.
RME Fireface800, latest firmware/driver.
M-Audio Midisport8x8/s, latest driver.