Elements 11 to Artist 12 upgrade problem

Would you mind telling me where to enquire about this issue as you did? :slight_smile:

I logged in to my account and sent email to


I currently have less than 14 days left for Cubase Artist 12. In the Steinberg Activation Manager, it still says my license is pending verification

Same for me here… Any updates on this issues?

I have less than a week left too!

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Is there any update on this? Mine is going to expire tomorrow.

I had the same issue. I called the support line and they provided me with a new download access code. This solved the issue. The old code still had the license issue. Hope this helps you too!

Hi, I am in the same case… is there a solution ?

Me too, here the solution : call support and wait for a new download access code.