elicenser and windows 7

Hiya guys

total newbie here, i purchased a Zoom R16 today that came with cubase LE5 and its taken me 8 hours of messing around so far to try and get it working

Whenever i click on the elicenser i immediatly get a message saying “elicenser has stopped working”

does anyone know if this is a common problem? i have had my activation code emailed to me but cant open elicenser to finish it, driving me nuts so any help would be appriciated.
Have rung tech support but they wernt any help


Have you downloaded the latest version of the eLCC from the steinberg website?