Elicenser cannot find the license

Hello. I ve bought license of Cubase (upgrade from 7.5) but elicenser cannot find the license.
Maybe I ve ordered not correct license (from 110.5 to 11()? How to check it? If it`s so then could I add some summ and get the Cubase 11?

4 posts were merged into an existing topic: Please, help me with License activation