Yes, we’re actively developing a fix for the “unresponsive service” issue.
Also, our tech support is currently gathering more data from affected systems, to help us test the solution.
In case your system exposes the symptoms described above (https://www.steinberg.net/forums/viewtopic.php?f=253&t=128807), and you haven’t been contacted by our tech support yet, please feel free to execute the analysis command given below, and send the resulting text file to me.
Command to execute in a CMD window (takes a couple of minutes to run):
for %x in (HKLM, HKCR, HKCC, HKCU, HKU) do REG Query %x /f SYNSOPOS.EXE /t REG_SZ /s >> %UserProfile%\Documents\Registry_Synsopos.txt
“Registry_Synsopos.txt” inside your Documents folder.
My e-mail address: d.stegemann [at] steinberg.de
Thanks for your patience, and sorry for the inconvenience caused so far…
PS: Manually launching elicenser Control Center before starting Cubase seems to be a valid workaround most of the time.