Hi , i purchased Cubase pro 9.5 , absolute 3 , halion 4 , halionsonic , groove agent 4 etc … Nothing loads , the USB dongle seems fine , load no driver issues on other , PC , but Cubase crashes on loading , am i the only one with this problem ?? is it solved for others here ?? will it get solved in time ??? how long must i wait ?? i have submitted an open ticket … is it getting worked upon ? will some one from Steinberg , or having similar issues , please respond ?? thankx
hi , please where did u get the eLC 6.10.7.6224 ?? i find only this version “eLicenser Control Center 6.11.3.1233”
may be this is the reason i Cubase pro 9.5 crashes on loading , for the last 4 months ??? tried every thing else… running on win 7 x 64 …
That is funny, no matter what anyone say. 
I guess people at cubase floor is working hard enough, as in any large operation, except governmental ones maybe. But the organisation needs to address the response time issue, I believe. I guess there must be allocated more resources towards maintaining systems(s), than developing new, and selling them.
Who want to be known as the guy with new flashy clothes all the time, who ain’t up to par when things matter?
If love of money is the case here, there is an easy cure. Love God and fellow man instead, serve them, and have abundant life.
The business model, and its governing mechanisms, should be examined for such weaknesses, so one don’t end up as a wavering, falling evil empire.
I as sorry for the lengthy and somewhat artistic layout of thoughts on support. 
If anyone read this far, I can add that I have spent days waiting for support, more than one time. This time I am waiting because my eLicenser bugs out repeatedly. I am in High Sierra 10.13, CB pro 10. My Newly fresh installed, OSX, eLicenser, and Cubase, seems to be very weary.
Especially the eLicenser that is. Sometimes it can’t do jack poopies, doesn’t find anything, and can’t even connect to server. If I do fresh install, it works maybe 1 and maybe 3 or 4 times.
I am waiting for my support… Staring.
Hello!
Anybody can help me?I bought another notebook,but i can’t use elc license to new pc.I tryed reactivate,but it don’ works.Can you write me,how can i do transfering dongle from older pc to new pc(step by step)
Thanks.
