Elicenser Control Center

I have a problem with Elicenser Control Center. Any action that i try to do i get a message that saying
"A communication problem occurred while accessing the license server.

Please try again after downloading and installing the latest version of the eLicenser Control software from <www.eLicenser.net>, or contact your software vendor’s support department in case the problem persists.

I already have the latest version of eLicenser Control
What should i do ?

Did you try installing it again? Might do the trick.

Yes. I already tried it and it didn’t work

Someone knows how to fix this problem ? cause i tried everything

Check your firewall settings…?

I work with mac

So what…?

There has firewall setting in os x ?

I found the firewall settings and it is turned off

please refer to our KB-Article about the eLicenser Control Center when connecting to the internet from here: https://www.steinberg.net/en/support/knowledgebase_new/show_details/kb_show/the-elicenser-control-center-cannot-connect-to-the-internet.html