eLicenser Control Centre problems

Hi, I am trying to sort the dongleS with 5 new copies of cubase 6 through the elicense centre. I am getting the following error:

“A connection to the licenser servicer could not be established”

Could some one please give me the relevant details of the database extension so I can get our IT department to allow a connection through the firewall?

Thank you.

Hello,

Please check your PM inbox.

Cheers,

Chris