eLicenser error- ID NOT FOUND

Im getting crashes and problems my dongle is giving me this error–

application (LCC2) has caused the following error.
Process with the ID not found.

im on windows 10 and cubase 12.

other problem im getting is i bought padshop pro update ages ago and it came with zero gravity but now im getting error and crashes in cubase if i try use it…it says i have no liscence but i do…
any help?thanks

Hi Waxxy
Have you got the latest eliencer installed ?

yes i have the newest update