I had to re-install Cubase 8.5 after a PC rebuild. When I run the ElC control centre I now get an error message
‘Unfortunately the serial number of your Soft-eLicenser is not unique. Please contact your software vendor to solve this issue’
I also get an error message when I try and register - I think it might be related
’ Please make sure the computer has access to the internet and try the online registration later or contact your software vendor’s support team’ Error code ‘1003’
I sent a support request to Steinberg several days ago but haven’t heard back. Has anyone seen this before and is there a fix?