Elicenser failed step

does anyone know what this could possible mean… it is preventing me from activating any new software that I had purchased… and support would rather see how quick they can get you off the phone rather then help.

please help trying to get Cubase 8.5…
elicenser.gif

I’m not sure what the issue is but have you reviewed this KB…

https://www.steinberg.net/nc/en/support/knowledgebase_new/show_details/kb_show/usb-elicensersteinberg-key-details-tips-and-troubleshooting.html

Good luck. :wink:

Regards. :sunglasses:

i will take a look thanks!!

nothing still didn’t work…