elicenser fails on WIN 7

Trying to install Elements 9 (Upgrade from LE 5). The elicenser fails with a message that indicates visual C module is missing.

  • cant get Cubase Elements to run - can’t enter activation code into elicenser. (see attached)
    CubaseElemetsFail.gif
  • cant get elicenser to run - microsoft Visual C++ module not found.
  • cant get visual C++ to update - Visual C++ redistributable fails to update.



    stuck on this

Have you tried this?

https://helpcenter.steinberg.de/hc/en-us/articles/115001125670-eLicenser-Control-Center-api-ms-win-crt-runtime-l1-1-0-dll-missing