eLicenser Help Needed

Hello,

I just purchased Cubase 9 Elements. Unfortunately, I’m unable to get it activated.

Using the eLicenser is giving an error message stating that the server cannot be reached.
I’ve added permissions on my firewall and all the usual steps on my end. Which leads me to believe
that the server is in fact down as the program states. However there is NO way to check the server status
on any Steinberg site that I tried. I also have searched the forums and see no recent topic on the issue.

What I’m asking is if anyone is having the same issue, are the servers down, or am I missing something entirely.

Thanks in advance.

Hi mpreyer3d,

Sorry for the inconvenience.
Problem should be fixed now. Please try to activate your license again.

Cheers,
Jochen