eLicenser issue

Howdy,

I’ve read a couple of threads with those having this issue. I can’t seem to resolve it. Maybe it’s a dongle issue? Have had mine since the old SX days. This is a new i7 computer, with new installation. Are there any issues with running CB with this error? Just got it installed yesterday and haven’t had a chance to work with it. Licensing went uneventfully. All 'ok’s as it went through the process.

This is the error:


Application ‘eLicenser Runtime DLL’ has caused the following error:

USBDeviceOS_Finish expected but received:

Thx

GD

So what have you tried to resolve it after reading those threads?

Thx for the inquiry.

Just tried reauthorizing. It seemed like it authorized fine…All green check boxes when I went through the process.

OK…well these are the most likely things to address from what I’ve read:

  1. Try a USB2 port if it’s currently in USB3.

  2. Install the latest version elicenser software http://www.elicenser.net/en/latest_downloads.html
    VERY IMPORTANT :Run the installer as administrator

Now run Cubase …again you should probably run as administrator.

Let us know if that helps!

I have the exact same issue with a new win 10 computer and an upgrade to Cubase 9.

none of these fixes seems to eliminate the problem completely.

can I transfer my license to the soft licensor to avoid using the dongle?

Same error here :frowning: does any of you found a way to fix this ? i’m on Cubase 9 (pro), windows 10 pro 64 bits and a new computer (Asrock H270M Itx/ac) and i7 7700.

Thanks ! :frowning: