I want to purchase a license for Artist 10.5 and know nothing about e-licenses. I purchased a new one recently and just got my laptop back from the shop with WIndows 10 freshly installed. I plugged in the the usb and it wasn’t recognized by my computer. I am uncertain whether I have to first install the software? I then installed the software from the website. And during installation, got this error msg:
DCOM connection to program ‘Synsopos.exe’ failed. No such interface supported (0x80004002)
I checked online and read to check services to make sure DCOM was set to automatic. It was.
What’s the next step?