For the last week or so my elicenser keeps occasionally disconnecting which freezes Cubase and won’t let me even save my work.
Its obviously extremely annoying but also worrying because I don’t want to lose all my licenses if that thing eventually breaks.
I had this one for probably around 15 years now. I tried various USB ports but makes no difference.
Has anyone had a similar issue before? Should I buy a new one? If I buy a new, can I transfer all the licenses over to the new without paying a fee?
15 years is getting pretty old. It would not be a bad idea to transfer your licenses to a new one before total failure occurs.
I assume no USB power settings are causing the problem …
To transfer licenses it is simply a matter of drag and drop. You buy a new USB-eLicenser and plug it in along with your old one. Both should show up in the eLCC app.
You will not have to pay a fee (other than the cost of the new dongle).