eLicenser key not recognised

I then bought new one.
How the hell do I transfer license to it?
There are no options in MySteinberg site neither the latest updated eLicenser control center.

In the eLicenser when I enter activation code, I get to this step where it says:

Currently, there is no license available which can be upgraded by your upgrade license. Please connect an USB-eLicenser, which holds an appropriate upgradable license, to your computer.

Although the USB elicencer is recognised.

On My products under My Steinberg I have the licenses on the old non-working USB-eLicenser. The new one is registered, but there are no licenses on it and no options to add or transfer them.


In this case, get in contact with your local Steinberg support, please.