eLicenser needs a code I don't have

Cubase 10.5 Elements
Windows 10
When I launch Cubase I’m getting a notice saying I need a valid license. This is the first time I’ve started the computer since the Windows 10 update. I tried using the eLicenser using the last activation code I was sent, but the eLicenser tells me this code has already been used. How can I get a new code so I can start using Cubase again?

Hi,

Go thru the Reactivation process, please.