elicenser no license to upgrade selectable

Cubase
1

Hello,
i try to activate my code but from some reason elicenser doesn’t let me, always the same message ‘elicenser no license to upgrade selectable’.
i installed Cubase 7.5 and now i need to write the code for ‘cubase 7 upgrade’ [don’t know how, but that came with the discs], in the end i need to be with Cubase 8.5.
please help me with that problem.

Thank you.

2

Hi and welcome,

Could you start from scratch, please? Do you have any Cubase activated already? What Cubase?

Case 1) You have any Cubase LE AI Elements activated > Move the Soft license to the USB-eLicenser first, please.

Case 2) You have no Cubase activated > You need a full license of Cubase 7 or current Cubase 8.5, not upgrade.

Case 3) You have some Cubase Artist or Cubase activated > Make sure the upgrade is from that (yours) version, not from another version, please.

FYI: The installed software is irelevant, it depends just on the licenses.

3

everything is ok now, i asked the seller and he explained the issue and the solution. Thank you any way.