Due to a move, I haven’t used Cubase 8.5 (64 bit) for a couple of months. Re-setup the studio and now I get “no valid license found” when I boot up Cubase. I’ve installed the latest E Licenser program (uninstalled and reinstalled a number of times) and have the latest version of windows 10 in 64bit. I even reinstalled Cubase 8.5 with no success.
I did notice when I installed/repaired Cubase or E Licenser, my dongle lit up for roughly 10-12 seconds and then just quit. The LED doesn’t stay continuously red as it did in the past. I have the original dongle when Cubase switched from a parallel port dongle to USB…maybe the reason why?
I tried the dongle in all my usb 2.0 ports and it didn’t help either.
I did check the Protect Executor device in Windows 10 (one time it showed up as a Steinberg device) and the trouble shooter notified me that no drivers were installed. I did a reinstall of Cubase and E Licenser with no success.
Before I go through a zero downtime request and issuing a support ticket…is there anything I can do to get Cubase up and running? Appreciate any help beforehand as I’ve read that getting and installing licenses via a new dongle is a hassle