I recently open two tickets to Steinberg Support but I did not receive any kind of feedaback by them. When I go to MySupport requests I’m redirected to Steinberg home page. As such I cannot see anything about the state of my support requests.
Please, does anyone can help with the following ssue?
I can not see in the MySteinberg account any of my licenses.
I’ve tried to register/reactivate but I always receive the answer that eLicenser (and all the licences) are ALREADY REGISTERED BY ANOTHER USER (?)
I recently changed my MySteinberg email address to the same email address of the Steinberg shop account,