elicenser problems

heya all,
just updated my cubase LE 9.5 to cubase elements 10.
ive dowload and installed it and when i click on it, it asks for me to type the license code like always.
the code windows pops up and i write the code.
when i press enter another windows pops up and says that my elicenser is not updated, dowload the new version and try again.
i did it several time.
same massage every time.
didnt manage to upload the picture…
“the curnntlly installed elicenser is not updated…”

Hi and welcome,

Make sure you are really entering a Activation Code. Isn’t it Download Access Code, what you got, in fact? If you got a Download Access Code, open MySteinberg page indoor internet browser and get an Activation Code first, please.