elicenser problems

heya all,
just updated my cubase LE 9.5 to cubase elements 10.
ive dowload and installed it and when i click on it, it asks for me to type the license code like always.
the code windows pops up and i write the code.
when i press enter another windows pops up and says that my elicenser is not updated, dowload the new version and try again.
i did it several time.
same massage every time.
help!
didnt manage to upload the picture…
“the curnntlly installed elicenser is not updated…”

Hi and welcome,

Make sure you are really entering a Activation Code. Isn’t it Download Access Code, what you got, in fact? If you got a Download Access Code, open MySteinberg page indoor internet browser and get an Activation Code first, please.