eLicenser "Reading eLicensers..." stuck on loading

On MacOS Venture 13.0.1 using a Apple M1 Pro.

I’m trying to upgrade from C11 to C12 but my USB eLicenser won’t register and is stuck on the “Reading eLicensers…” and then bombs out.

Seems to just not be working no matter what port, restarts, USB hub, whatever.

Can Steinberg PLEASE please start moving away from these USB sticks for licensing. It’s a major major pain, and a year ago I had the same problems. I though this was a bonus to upgrade to C12.

Please help.

Hi and welcome to the forum,

You don’t need the USB-eLicenser with Cubase 12 anymore.

Ok. But this is an upgrade from Cubase 11.

Got an email from Steinberg to say I have 14 days left to activate it, same with the MySteinberg account page stating it’s not activated yet.

Is there a way to get around this?

Hi,

OK, so you want to update your license. For this task, you need eLCC for the last time.

Try to delete and reinstall eLCC, please.

Hi. I got the eLCC working on another older mac machine (Intel). Now that it’s upgraded the dongle is not longer needed! Yay :clap::clap::clap:

Thanks for the help.